HOW TO FIND OUT WHAT YOUR CUSTOMERS ARE SAYING ABOUT YOU
 More and more of your customers are coming to your bar with web enabled mobile phones and are sending out messages on Twitter and Facebook while they wait for service. If they're not doing this, then they're going home and blogging about their experience later.
Many business owners see this as a threat and worry about what information is being fed online about their business, while smart business owners are recognising the opportunities presented. In other words, they are using this information to improve their business, interact with their customer base and build their brand.
We have been asked by a few members how to keep track of what is being said online and so we have put together this video that will show you quickly and easily how to track the conversations that are taking place online about your business every day.
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DOWNLOAD: Facebook & Twitter for Bars & Restaurants Explained
How
to build a following of fanatical customers to your bar or restaurant
while reducing your advertising spending. We show you everything you
need to know about Facebook and Twitter in this 35 page exclusive
booklet designed for Bars and Restaurants.
THE BAR OWNERS GUIDE TO USING AND MARKETING WITH TWITTER
 Twitter
is beginning to make an impact on the hospitality industry and the
smart operators are taking notice and taking action. Unless you've been
hiding down a dark hole for the past six months, the chances are you
have heard about Twitter in some format. You may not know what it is or
why you need to know anything about it, so I'm going to tell you:
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